Privacy Policy

Introduction

We are dedicated to keeping your personal information secure and private. We provide you with notice of our privacy practices regarding interactions with you online, over the telephone, and when you visit our centers in which we have installed CCTV. You should read this Privacy Policy thoroughly and revisit it periodically to keep up to date on our privacy practices. If we make any changes to this Privacy Policy, we will post them on this page.

Privacy Policy

At the Carnival Hub website (https://carnivalhub.in/), one of our priorities is the privacy of our guests. This Privacy Policy document contains information about the types of information collected and recorded on the Carnival Hub website and how we use them. The website may provide links to third-party websites for your convenience and information. Following this link will leave the website. We do not control these sites or the privacy practices of those sites that may differ from ours. This Privacy Policy does not contain personal data that we choose to disclose to unaffiliated third parties. We do not endorse or control the information collected on such sites or the privacy practices of third parties, and we are not responsible for their practices or the content of those sites.

Our methods of collecting and using information

According to this policy, “personal information” or “personal data” refers to information about an identifiable individual protected by the law in the jurisdiction in which you live. Depending on the jurisdiction, “personal information” or “personal data” may not include business contact information.

The Website collects information in various ways and for different purposes as follows. Suppose you choose to register with the Websites to receive updates from us, manage your account, and use our self-service portal. In that case, you will be requested to provide contact information (your name, address, telephone number, email address, and a unique login name and password). By our legitimate business interests, we use this information to provide our services and inform you about services on our site that you have expressed an interest in.

The Websites automatically collect technical information about your visit (such as browser type, Internet service provider, platform type, internet protocol (IP) addresses, referring/exit pages, operating system, date/time stamp). In addition to aggregating this information, we use it to track user movements and use our websites, diagnose issues with our servers, administer the Websites, analyze trends, and compile broad demographic data about our users. See the section below on cookies and other digital markers for more information.

The Company uses the data to process your orders to enable participation in promotions (subject to your marketing preferences) so that we can provide our services to you. During a telephone conversation, you may provide us with personal information. These calls may be recorded for educational and quality purposes. When you start a conversation, it tells you if a recording is necessary, so you can end the conversation if you’re uncomfortable with it.

If you visit the center where the video surveillance system is installed, the video surveillance system will record it.

How we use the information we collect

You may order products or services, request information, or subscribe to marketing or support materials through the website. To purchase products or services from us, we ask you for certain information used to perform our contract. You will be asked to provide contact information (name, email address, shipping address) and financial information (credit card number, billing address, expiration date). Financial information collected from you will only be used to bill you for products and services you have purchased.

If we collect your credit card information, it will only be used to process payments and prevent fraud. Credit card information and other similar sensitive personal data are not used for any other purpose by the Company without your express consent. We do not retain your credit card information after processing a payment unless you permit us to have your credit card information for future purchases.

We may be required to share information with third parties due to applicable law. A court order, subpoena, or warrant, for example, may instruct us to disclose information. As well, we may, subject to applicable law, voluntarily disclose information should the disclosure be necessary to protect our systems, our business, or the rights of others.

We may also use your contact information to send you information about other products and services in the Company, such as meeting rooms, virtual offices, workspace recovery, offices, coworking spaces, and memberships, by applicable law.

Information sharing with the third party

We contract with third-party service providers and vendors to provide complete products, services, and client solutions. We may be required to share your data with these third parties to provide you with the products, services, and customer solutions you have requested. We only share your data in a manner consistent with data protection laws.

Digital markers and cookies

By using cookies and other digital markers, we automatically gather information. Cookies and digital markers are small computer files that may be stored on your computer’s hard drive or embedded in our websites that enable us to identify you and track your visit to our website. Cookies are used, for example, when you book office space so that we can keep track of your order as you go through each step. The collection and processing of personal information may be carried out by third parties using cookies and other digital markers. By changing the settings in your browser’s preferences or the options menu, you can disable cookies on your device. By disabling cookies, you may not be able to access certain areas of the Website.

Children’s privacy

Children’s privacy is a priority to us, and we encourage parents and guardians to participate in their children’s online activities and interests. We do not knowingly collect information from children under 13, and we do not target our websites to children under 13.

Your choices

We offer you the option of receiving various information that complements our products and services. You can subscribe to receive certain Company-wide marketing communications and information specific to products and services. Communications such as these may include information about new products, special offers, or an invitation to participate in market research. If you no longer wish to receive our newsletters and promotional communications, you can opt-out. If so, you can opt-out of receiving them by following the instructions in each newsletter or communication, including by contacting us at

Keeping your information safe

We cannot guarantee the security or privacy of our servers, nor can we ensure that information you submit on the Website will not be intercepted while being transmitted over the Internet. For the protection of personal data submitted to us, both during transmission and after we receive it, we follow generally accepted industry technical standards. Whenever you enter sensitive information (such as credit card information) on our registration or order forms, we encrypt that information using secure socket layer technology.

With your consent or marketing purposes, we may process personal information until you ask us to stop, followed by a short period afterward (to allow us to implement your requests). In addition, we keep a record that you have asked us not to send you direct marketing or to retain your data indefinitely so that we can respect your request in the future. We keep your personal information for six years from the date of your last interaction with us (except for financial information, which we hold for ten years). According to our internal compliance procedures implemented from time to time, we keep telephone recordings and CCTV recordings for relatively short periods.

Business transitions

If our company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information is likely to be part of the assets transferred.

Terms & Conditions

If you choose to visit our websites, you agree to be bound by this Privacy Policy and our Terms and Conditions, including our disclaimers of warranty, limitations of liability, and arbitration policies. We would be glad to answer any questions you may have about how we use your data by contacting us at

 

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